A preorder item usually means a little bit more time is needed during production before the item can be shipped to you. This is usually the case for our Handmade Cashmere and Wool blend coats, but can also be other items from our collection that may require more time during production. 


Our commitment is always to try and work in a more sustainable way with an emphasis on using raw materials where we can, and operating on a pre-order basis where possible to avoid excessive dead stock and waste. 


An estimated shipping date can be found on the product page, however during busy periods shipping dates may vary.


Once production of your order is complete and is ready for dispatch, you will receive a confirmation email with tracking details.


You will be charged at checkout to secure your order, however we are happy to offer cancellations within 48 hours. Please contact help@marcelalondon.co.uk with your order details.